Taking user needs and technology constraints into consideration, I discuss the different experience design artifacts I use. Depending on the scenario, I employ a combination of processes to achieve effective communication and quality design output.
I have had the honor of delivering solutions for Fortune 100 and 500 level organizations across the world. I also deliver the same level of quality for non-profits, startups, and small businesses. The projects from these smaller organizations give me the chance to deliver quality design work and collaborate with people from all different backgrounds…
Multiple moving parts and teams in a project can take the focus from a solution to confusion or worse, chaos. I discuss the work stream perceptions and how I, as an experience designer, drive focus to communication and alignment to move the team in a positive direction.
Persona Research Summary Knowing who will use the technology is great, but it is better to understand their motivation for interacting with the solution in the first place. Personas drive what I call BANG: behavior, attitude, needs, and goals. With BANG in tow, I discuss how I guide projects from personas to success Key Points…